About – Policies, Priorities & Progress

Our Commitment to Professional Excellence and Ethical Standards

Discover Massage Alliance’s strategic vision, standards, and accountability practices that safeguard professional integrity, elevate training quality, and strengthen trust within the massage community.

Overview

At Massage Alliance, transparency, professional standards, and ethical accountability are essential to building trust, credibility, and long-term impact.

Here, you will find ongoing updates on how we are supporting massage professionals, strengthening training quality, and elevating recognition of the massage profession worldwide.

Strategic Vision

Shaping the Future of the Massage Profession

As an independent international standards organization for massage education and practice, Massage Alliance promotes quality, professional ethics, and broader public understanding of massage as a legitimate health-oriented discipline. Our Strategic Vision 2024–2034 outlines a forward-looking framework focused on standards, recognition, and professional empowerment.

 

We are working to strengthen the massage profession by addressing systemic barriers, improving training consistency, and expanding global understanding of massage as a valuable service for human well-being and performance.

Our strategy is built on three core commitments

Elevate the Professional Value of Massage

 

We advocate for the recognition of massage as a skilled and responsible discipline that supports physical well-being, body awareness, recovery, and human connection.

Identify and Reduce Barriers to Access and Training

 

We invest in pathways that increase access, safety, and educational consistency for students and professionals, expanding diversity and inclusion within the field.

Build a Connected, Supported Global Community

 

We are reimagining how massage professionals engage with certification, continued education, and peer networks, expanding opportunities for development, recognition, and community support.

We invite you to take part in shaping the future of the massage profession. Explore the full strategic vision.

Policies & Governance

Commitment to Ethical Leadership and Professional Standards

All Massage Alliance certified members are expected to uphold clear ethical and professional standards that protect clients, support responsible practice, and elevate the credibility of the massage profession. Our policies are periodically reviewed and updated in alignment with evolving international best practices.

 

Explore Our Policies

Ethical Accountability Policy

Ensuring responsibility, safety, and professionalism in all massage-related services.

 

Code of Professional Conduct

Upholding professional integrity, respectful client interactions, and responsible practice.

 

Third-Party Endorsement & Partnership Guidelines

Standards for mentions, partnerships, referrals, and promotional collaborations.

 

Privacy & Data Protection Policy

Protecting members’ personal information, client data, and digital privacy.

 

Scope of Professional Practice

Defining the roles, boundaries, and responsibilities within massage practice.

 

Brand & Credential Usage Policy

Proper use of Massage Alliance names, marks, certifications, and credential identifiers.

 

Website Terms of Use

Rules governing engagement with Massage Alliance’s websites and digital platforms.

 

Organizational Bylaws

Foundational governance framework for Massage Alliance’s organizational structure.

 

Affiliate Training Center – Terms & Conditions

Outlines the requirements and responsibilities for schools or training centers affiliated with Massage Alliance.

 

Requirements for Certified Massage Professional (CMP) Registration

Defines the criteria for eligibility, documentation, and approval to obtain CMP-level credentials.

 

Anti-Harassment & Safe Learning Policy

Ensures a respectful, safe, and inclusive environment for training and professional practice.

 

Training Hour Calculation Policy

Explains how instructional and supervised practice hours are counted for certification-level training.

 

Cancellation & Refund Policy

Details conditions for cancellations, refunds, and administrative procedures for membership or course applications.

 

Certificate Verification Requirements

Specifies the documentation required to validate training completion for credential issuance.

 

Directory Listing Policy

Guidelines for how certified professionals and schools appear in the Massage Alliance Public Directory.

 

Name Formatting & Documentation Policy

Clarifies formatting consistency for names on credentials, certificates, and directory profiles.

 

Legal Name Verification Policy

Ensures accurate legal name usage across all Massage Alliance documentation and credentialing.

 

Restricted Individuals Policy

Regulates registration eligibility for individuals who may pose safety or ethical risks to the massage community.

 

Training Center Application Review Policy

Describes the review, evaluation, and approval process for affiliated training centers.

 

Training Certificate Standards Policy

Standards required for certificates issued by affiliated massage schools to graduates.

 

Maximum Training Hours Per Day Policy

Set reasonable daily training limits to support safe learning and avoid physical or cognitive overload.

 

Training Center Ownership Policy

Explains how ownership changes in training centers affect affiliation status and student records.

 

Sexual Misconduct Prevention Policy

Prohibits sexual misconduct and outlines accountability and protective measures for client and student safety.

 

Standards Compliance Policy

Ensures that professionals and schools maintain Massage Alliance standards and credential integrity.

 

Third-Party Trademark Usage Policy

Guidelines for referencing third-party educational brands while respecting trademark rules.

 

Continuing Education Provider Requirements

Defines requirements for institutions or instructors issuing continuing education certificates recognized by Massage Alliance.

 

Continuing Education – Terms & Conditions

Eligibility, responsibilities, and compliance requirements for approved continuing education providers.

 

Therapeutic Claims Policy

Clarifies that Massage Alliance credentials do not authorize members to make unregulated medical or therapeutic claims beyond their legal scope of practice.

Curriculum Requirements

Defines minimum training content, supervised practice, and theoretical modules.

 

Instructor Qualifications

Outlines expected teaching credentials and relevant professional experience.

 

Assessment & Competency Standards

Ensures students demonstrate skill, safety, and ethical understanding before certification.

 

Continuing Education Requirements

Specifies ongoing education to maintain updated skills and professional relevance.

 

Training Documentation & Verification

Clarifies documentation needed for program approval and student credentialing.

 

Ethical Client Interaction

Ensures respectful communication, informed consent, and professionalism.

 

Confidentiality & Data Protection

Sets standards for protecting client privacy and personal information.

 

Professional Boundaries

Defines acceptable conduct, physical boundaries, and role limitations.

 

Safety & Hygiene Standards

Outlines protocols for client safety, sanitation, and prevention of harm.

 

Cultural Sensitivity & Respect

Encourages inclusive behavior and awareness of cultural and personal differences.

Ethical Responsibility & Accountability

Certified members must abide by the Ethical Responsibility Framework, reflecting a shared commitment to safe, respectful, and professional massage practice.


If you have a concern regarding a potential breach of standards, you may submit a formal report through our review process.

For questions related to policies or reporting, please consult the Policy FAQ in our Help Center.

Financials

Investing in the Future of the Massage Profession

Massage Alliance is committed to financial transparency and impact-driven initiatives that strengthen the massage profession, expand access to quality education, and support certified practitioners worldwide.

 

Impact & Professional Development Highlights

• Investment in training scholarships and educational partnerships.
• Support for professional development and continuing education programs.
• Initiatives to reduce financial and structural barriers for students.
• Funding for research, standards development, and professional advocacy.
• Resources dedicated to public awareness and recognition of massage.

 

Descubre cómo reinvertimos en la comunidad y en el sector del masaje.

 

Join and Take the Next Step

Join and Take the Next Step

Massage Alliance is committed to continuous growth, international collaboration, and transparent professional standards.

 

Build Your Professional Path
Get certified and join a growing community of responsible massage professionals.

Partner With Us
Explore collaboration opportunities for schools, training centers, and wellness organizations.
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Learn About Our Mission
Discover who we are, what we stand for, and how we are shaping the future of massage.

Together, we can build a future where massage is recognized, respected, and practiced with professionalism and integrity.